Peyta Ransonware is making the rounds again.  Ransomware is a type of malicious software that blocks access to the victim's data or threatens to publish or delete it until a ransom is paid. While some simple ransomware may lock the system in a way which is not difficult for a knowledgeable person to reverse, more advanced malware uses a technique called cryptoviral extortion, in which it encrypts the victim's files, making them inaccessible, and demands a ransom payment to decrypt them.

HELPSOLVE recommends Avast Free Antivirus because it is FREE, it has the latest ransomware protection and it provides free ransonware decryption tools.
We recommend not using Microsoft Defender because as of this writing it has not added the latest ransonware protection.

This link contains plenty of information about ransomware and is the source for the pledge below:

If you need assistance please contact HELPSOLVE to ensure you have the latest Avast Free Antivirus and you are not vulerable to this kind of attack.
When you use an external backup drive it is best to leave it disconnected except when backing up otherwise the backup drive could also be "locked".

Any computer support cannot help as much as you can help yourself. You should follow these guidelines and best practices!!!

Please read AND FOLLOW this pledge:

Locally, on the PC

  1. I don’t store important data only on my PC.
  2. I have 2 backups of my data: on an external hard drive and in the cloud – Dropbox/Google Drive/etc.
  3. The Dropbox/Google Drive/OneDrive/etc. application on my computer is not turned on by default. I only open them once a day, to sync my data, and close them once this is done.
  4. My operating system and the software I use is up to date, including the latest security updates.
  5. For daily use, I don’t use an administrator account on my computer. I use a guest account with limited privileges.
  6. I have turned off macros in the Microsoft Office suite – Word, Excel, PowerPoint, etc.
    In the browser
  7. I have removed the following plugins from my browsers: Adobe Flash, Adobe Reader, Java and Silverlight. If I absolutely have to use them, I set the browser to ask me if I want to activate these plugins when needed.
  8. I have adjusted my browser’s security and privacy settingsfor increased protection.
  9. I have removed outdated plugins and add-ons from my browsers. I only kept the ones I use on a daily basis and I keep them updated to the latest version.
  10. I use an ad-blocker to avoid the threat of potentially malicious ads.

Online behavior

  1. I never open spam emails or emails from unknown senders.
  2. I never download attachments from spam emails or suspicious emails.
  3. I never click links in spam emails or suspicious emails.

Anti-ransomware security tools

  1. I use a reliable, antivirus product that includes an automatic update module and a real-time scanner.
  2. I understand the importance of having a traffic-filtering solution that can provide proactive anti-ransomware protection.


Tuesday, June 27, 2017

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